Legal Literacy - The relationship between government administration and law is very closely related. Because the government as a function is an organ or state apparatus and is assigned governmental duties to carry out its role as outlined in laws and regulations. In carrying out these governmental functions and duties, it is necessary to establish laws to regulate government actions and the relationship between the government and citizens, all of which are regulated in state administrative law.

Governance in the context of government administration is a conceptual formulation and implementation process to achieve public goals that are inspired by the values of legitimacy, responsiveness and effectiveness. In essence, the implementation of government administration is aimed at optimizing the function of public services through effective administrative practices. The principle of good governance as an effort to realize the role of government administration is not only limited to the use of applicable laws and regulations, but is developed by applying the principles of good governance which not only involve the government or the state alone, but must also be aimed at good public administration practices.

The provision of public services as an effort to achieve community welfare should pay attention to the balance between the interests of the government as policy makers and the community as citizens who need services. However, in the context of government administration, in carrying out its roles and responsibilities, it is often not in accordance with what is expected to the maximum. The development of administration in Indonesia is still in a condition that tends to be monotonous, even stagnant. In addition to problems relating to the cultural aspects of bureaucracy and instrumentation, a system that feels complicated and time-consuming becomes a variety of homework that has not been completed. So efforts to re-functionalize the role of government administration as a form of good public service must immediately reach a significant point of improvement.

As a way out to improve the conditions above, a rule or law is needed that regulates public administration interactions. Therefore, the role of government administration functions to regulate administrative service issues so as not to cause significant damage and problems in the future. In fact, efforts to improve the quality of public services have long been carried out by the government, including this policy can be seen in the Decree of the Minister of State Apparatus Utilization Number 81 of 1993 concerning Guidelines for General Service Procedures.