Legal Materials • 28 Mar 2025

Legal Protection for Consumers Using Online Transportation Services

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Discusses regulations governing protection for transportation service users, particularly regarding personal data protection & dispute resolution

Opinion • 20 Sep 2025

Indonesian Consumer Protection: UUPK Exists, Where is Justice?

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Two decades of UUPK have not been effective in protecting consumers; analysis of stalled property cases, illegal online loans, e-commerce, and BPSK reform solutions.

Opinion • 13 Mar 2024

Illegal Skincare and Legal Protection for Consumers

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…n or skincare in Indonesia makes business owners continue to compete in attracting hearts consumers. Various claims of benefits are presented as a marketing effort and to increase...

Opinion • 07 Mar 2023

Standard Agreements in Indonesia

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Learn about the problems of standard agreements and their solutions.

Legal Materials Consumer Protection If Goods from Online Shop Do Not Match

This article discusses in depth about legal protection for consumers if the goods they buy turn out to be different or do not match.

literasihukum.com/en/consumer-protection-if-goods-from-online-shops-are-not-as-expected

This article discusses in depth about legal protection for consumers if the goods they buy turn out to be different or not as expected.

Opinion • 12 Aug 2023

Alternative Dispute Resolution (ADR): Understanding Alternatives in Consumer Dispute Resolution

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Literasi Hukum Indonesia - Discover efficient and effective ways in Consumer Dispute Resolution Consumers through Alternative Dispute Resolution (ADR). Learn the processes of arbitration, conciliation, and mediation to maintain...

Opinion • 03 Feb 2024

Losing a Helmet in the Parking Lot: Who is Responsible?

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This article discusses the laws in force in Indonesia regarding the loss of helmets in parking lots, as well as the steps that can be taken if your helmet is lost.

Legal Dictionary

Consumer compensation

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Compensation consumers Compensation that must be given by business actors for losses consumers according to the provisions. Example: Consumers can demand compensation consumers if they experience losses due to the product. Protection Consumers General reference: perl…

Opinion Strategic analysis of Indonesia's carbon economic potential through NEK regulations and carbon exchange mechanisms in achieving NDC targets.

Stalled BPSK Decision? Effective Execution Strategy in Court

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Understand the procedures & requirements for implementing BPSK decisions in the District Court. Rights consumers protected, the BPSK decision is enforced effectively.

Regulations Law (UU) · Number 8 of 1999 • 20 Apr 1999

Consumer Protection

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Law (UU) Number 8 of 1999 concerning Protection Consumers