Legal Literacy - This article discusses the close relationship between public service and good governance. Good public service is a reflection of good governance, and good governance is the foundation for creating quality public services.

Public service

Public services have been regulated in Law 25/2009. The law explains that public service (public service) is a series of activities to fulfill service needs to the community for an object or administrative service as regulated in the legislation by the service provider. The object here is goods and/or services that are public goods provided by the government.

In terms of the organizers, public services are generally divided into two types, namely public services organized by public organizations, and also those organized by private organizations. Public organizations are divided into primary and secondary. In various readings, these services have differences.

Private public services are services carried out by the private sector, for example transportation services, universities, hospitals, and so on. Primary public services are public services where the government is the sole service provider, and the public is required to use them, for example, making Identity Cards (KTP), court services, immigration services, and other services. Secondary public services are public services that can be organized by private and government, so that people can choose, such as education programs, insurance programs, banking, and so on.